by David I | Apr 14, 2017 | APIs, Developer Community, Developer Community Interactions, Developer Outreach, Developer Relations, DevRelate, Evans Data, Internet of Things, Programming, Women in Computing |
Susie Wee, VP and CTO of DevNet Innovations at Cisco Systems, gave a presentation at our recent 13th Annual Evans Data Developer Relations Conference. The following is a recap of her session, “Our Journey to a Growing Developer Program”. [David I note: the graphics used in this blog post were not part of the presentation slide deck]
Susie started her session by asking the audience a few questions to understand who was attending and what they wanted to get out of her talk. A great way to start any presentation in order to make any “course corrections” to help the audience.

Susie mentioned that the Cisco DevNet developer network started about 3 years ago. Before that time Cisco had a series of APIs and SDKs for developers but no real developer program and community. What Cisco had was more of a partner community to resell Cisco products. Certifications were offered for the partners. You could ask a couple of questions about the early outreach to developers: why does Cisco have a developer program and isn’t Cisco a networking hardware company?
She explained that Cisco DevNet is a developer community and an innovation ecosystem. Technologies that are available to developers include: Internet of Things, Software Defined Networking, Cloud computing, Collaboration technologies (many developers will recognize Cisco Jabber), Security solutions, Data Center offerings, DevOps solutions, Services and Open Source.
As part of Susie’s talk and also the main focus on the upcoming DevNet Create Conference (May 23-24, 2017 in San Francisco, CA), one of the main themes follows the sentence template of “Where Applications Meet xxx”. Developers who build applications should be able to easily fill in the “xxx” with some of the following: Infrastructure, Things (IoT), Places, People, Design, Architecture, Microservices, Deployment, Security, Analytics, etc. Between the apps that are developed there are interfaces to connect those apps to, well, everything! That is part of what Cisco provides beyond their traditional networking solutions.

Susie explained how Cisco DevNet focuses on helping developers:
She mentioned that DevNet has more than 415,000 members, who work in more than 24,000 companies, provides 252 learning labs, provides 80 active APIs and more than 170 yearly developer outreach events.
Key to the success of Cisco DevNet are a laser focus on solving three key challenges: how to operate as a developer program, provide a clear value proposition for developers, and continue to grow a fiercely loyal developer community.
One of the stories that Susie mentioned was how DevNet attached itself onto the popular Cisco Live conferences that are help throughout the world. They put together all of their developer learning materials and created a DevNet zone on the side of the main conference. Attendees walked past the area and started telling their friends that there are cool learning labs over in this corner of the conference area. The buzz started to spread among attendees that there was a lab where you could develop software to integrate with Cisco technologies. John Chambers and his Cisco management team stopped by and saw what was happening in the DevNet theater and hands on lab. Now, at Cisco Live, the DevNet zone is the busiest section – Cool!
DevNet – 5 Lessons Learned
Susie shared the 5 lessons that they’ve learned during DevNet’s journey:

5) Operate like a startup and build up your developer credibility
4) Play to your strengths and build a technically talented “extended” team
3) Make your developer members heroes inside their companies and also in their communities
2) Help your team be wildly successful and ensure that your community has a heart
1) Innovate, Innovate, Innovate.
Innovate or Be Left Behind

Developers have to solve big problems. A developer program’s mission is to help developers build innovative solutions for their companies and their customers. Your developer program has to continue to provide innovative features, content and tools that will help your developer members create innovative applications. Our industry moves forward, fast. Developers move forward, fast. If your developer program does not innovate to keep up with developer needs, your company and your developer program will be left in the dust.
Thank you, Susie Wee and Cisco, for being a part of our 13th Annual Evans Data Developer Relations Conference.
Additional Information
Cisco DevNet – https://developer.cisco.com/
DevNet Create Conference (May 23-24, 2017 in San Francisco, CA)
Susie Wee’s session live stream replay is available on Facebook at https://www.facebook.com/ciscodevnet/videos/1962907540605184/
Session Title: DevNet: Fostering innovation where applications meet infrastructure
Session Description: How did a networking company start behaving like a software company and build a thriving developer community? How is DevNet achieving scale by engaging a broader internal and external community? The mission of Cisco DevNet is to provide developers with the tools, resources and code they need to create innovative, network-enabled solutions. But it’s more than just the technologies – DevNet is fostering innovation to help developers create seriously cool stuff. Join Susie Wee as she shares the successes, challenges and lessons learned in building a successful joint developer and innovation program, as well as what’s next for the DevNet community.

Susie Wee – VP and CTO of DevNet Innovations at Cisco Systems
Bio:
Susie is the Vice President and Chief Technology Officer of DevNet Innovations at Cisco Systems. She is the founder of DevNet, Cisco’s developer program for infrastructure and application developers, which catalyzes innovation by the developer ecosystem. DevNet covers the breadth of Cisco’s portfolio including networking, cloud, data center, security, collaboration and IoT. The innovations from DevNet improve end user experience, the operational experience and developer experience with the network. Under her leadership, the DevNet community has grown to over 400,000 developers in less than three years.
Prior to her current role, Susie was the Vice President and Chief Technology and Experience Officer of Cisco’s Collaboration Technology Group where she was responsible for driving innovation and experience design in Cisco’s collaboration products and software services, including unified communications, telepresence, web and video conferencing, and cloud collaboration. Before joining Cisco, Susie was the founding Vice President of Experience Software Business and CTO at Hewlett Packard, and Lab Director at HP Labs. Susie was the co-editor of the JPSEC standard for the security of JPEG-2000 images. She was formerly an associate editor for the IEEE Transactions on Circuits, Systems and Video Technology and IEEE Transactions on Image Processing. While at HP Labs, Susie was a consulting assistant professor at Stanford University where she co-taught a graduate-level course on digital video processing.
Susie received Technology Review’s Top 100 Young Innovators award, ComputerWorld’s Top 40 Innovators under 40 award, the Red Dot Design Concept award for augmented collaboration, the INCITs Technical Excellence award, the Women in Technology International Hall of Fame award, and was on the Forbes Most Powerful Women list. She is an IEEE Fellow for her contributions in multimedia technology and has over 50 international publications and 57 granted patents. Susie received her B.S., M.S., and Ph.D. degrees in electrical engineering and computer science from the Massachusetts Institute of Technology.
by David I | Feb 1, 2017 | APIs, Developer News, Developer Programs News, Developer Relations, DevRelate |
In today’s interconnected world, companies in all industries need to publish APIs and cultivate a developer community to access and use them. To be competitive today, attracting and supporting developers is essential. The key to cultivating a vibrant developer community that uses your APIs and supports your platform is a good developer relations program. “Developer Programs and APIs in the News” is a series of news items from developer programs around the world.
Developer Programs and APIs in the News
Google – January 31 – Google IO developer conference – May 17-19, 2017. Shoreline Amphitheatre, Mountain View, CA – “Check back soon for more details.”
VoiceLabs – January 30 – VoiceLabs releases 4 new SDKs for Amazon Alexa and Google Assistant – “We’re excited to roll out new VoiceLabs SDKs to support the entire ecosystem of voice developers. For Alexa: In addition to Node.js, Java and Python, you’ll find a new Ruby SDK and a modified Python SDK to support the Flask-ask platform. For Assistant: In addition to Node.js, there is now a Java SDK and a Python SDK.”
Microsoft – January 30 – Announcing .NET Core, .NET Native and NuGet Updates in VS 2017 RC – “We just released updates to the .NET Core SDK, .NET Native Tools and NuGet, all of which are included in Visual Studio 2017 RC. You can also install the .NET Core SDK for command-line use, on Windows, Mac and Linux.”
Amazon – January 30 – Excited about MXNet joining Apache! – “We have a significant team at Amazon working with the MXNet community to continue to evolve it. The team proposed MXNet joining the Apache Incubator to take advantage of the Apache Software Foundation’s process, stewardship, outreach, and community events. We’re excited to announce that it has been accepted.”
Facebook – January 30 – parse.com is now shut down – “The Parse service is now shut down. To all the developers out there, it was a pleasure helping you build apps. Goodbye and good luck!”
Node.js Foundation – January 26 – The Node.js Foundation Partners with The Linux Foundation on New Node.js Certification Program – “The Node.js Foundation, a community-led and industry-backed consortium to advance the development of the Node.js platform, today announced development of the inaugural Node.js certification program aimed to establish a baseline competency in Node.js.”
Cisco – January 25 – Cisco Announces Intent to Acquire Application Performance Monitoring Leader AppDynamics – “AppDynamics’s cloud application and business monitoring platform enables the world’s largest companies to improve application and business performance. The combination of Cisco and AppDynamics will allow us to provide end to end visibility and intelligence from the network through to the application; which, combined with security and scale, and will help IT to drive a new level of business results.”
Apple – January 24 – Allow Users to Provide Ratings From Within Your App – “With iOS 10.3 developers can use a new API to ask users to provide store ratings from within the app.”
Qlik – January 24 – Qlik Sense Cloud Business Now Available for Immediate Web-based Visual Analytics – “Powered by the patented QIX Associative Indexing Engine, Qlik Sense Cloud Business provides the scalability and performance of the industry-proven Qlik visual analytics platform in a complete cloud environment.”
Intel – January 24 – ZTE Achieves Performance Breakthrough for Deep Learning with Intel FPGAs – “Intel and ZTE, a leading technology telecommunications equipment and systems company, have worked together to reach a new benchmark in deep learning and convolutional neural networks (CNN). The technology is what many companies in Internet search and artificial intelligence are trying to advance, and includes picture search and matching, as one example.”
Microsoft – January 23 – Microsoft makes testing easy with open source Visual Studio Test – “Microsoft has open sourced its Visual Studio Test aka VS Test platform. The latest open source project by the software giant was originally used by its internal team to run tests in various languages. Available as a part of the .Net Core Tools in Visual Studio, VS Test is popularly used for integrated testing with Visual Studio. ”
Qt Company – January 23 – Qt v5.8 is released – “I am happy to announce that Qt 5.8 has been released today and is available for download from qt.io. Qt 5.8 does of course come with Qt Creator 4.2.1 and an update to Qt for Device Creation. Qt 5.8 is a rather large release, containing quite a large set of new functionality.”
Oracle – January 19 – Oracle acquires Apiary – “Oracle today announced that it has signed an agreement to acquire Apiary, whose pioneering APIFlow solution provides the framework and tools for developing application programming interfaces (APIs) that share enterprise services and data and help create modern, cloud-based applications and experiences.”
Google – January 18 – Welcoming Fabric to Google – “Today, we’re excited to announce that we’ve signed an agreement to acquire Fabric to continue the great work that Twitter put into the platform. Fabric will join Google’s Developer Product Group, working with the Firebase team. Our missions align closely: help developers build better apps and grow their business.”
VoiceLabs – January 15 – The 2017 Voice Report by VoiceLabs – “In 2016, Amazon Echo evolved from novelty to in-the-home powerhouse, with over seven million devices in households. Google Home launched in November, legitimizing a multi-platform ecosystem of voice-first devices. VoiceLabs created The Voice Report to help define this emerging market, map out key pieces of the ecosystem, and highlight both the impressive growth and areas for improvement.” The VoiceLabs 36-page 2017 Voice Report highlights key analysis and predictions for voice first devices and based applications.
Visa – January 12 – Meet Visa Developer’s Community Manager Ricardo Navarro – “Meet Ricardo Navarro! He joined Visa as our new Visa Developer Community Manager. As Community Manager, he’ll be engaged in supporting and inspiring developers to become more familiar trying out the APIs connected with this new innovative platform.” This post has a Q&A with Ricardo so you get to know him better.
Google – January 6 – The Google+ API for Hangouts is no longer supported. – “We will be retiring the Google+ Hangouts API that enables developers to build apps for the older version of Hangouts video calls. New apps cannot be created but existing apps will continue to run until April 25th, 2017. We have carefully considered this change and believe that the latest updates allow us to give our users a more targeted Hangouts desktop video experience going forward.”
Sony – January 4 – Sony’s new LMX-001 display allows companies to fully customize their AR solutions – “With the LMX-001 holographic waveguide display, companies can develop customized augmented reality (AR) solutions tailored for specific use cases. The waveguide display can be integrated into a range of products such as protective eyewear, motorcycle helmets, lab glasses and any other type of solutions where the user benefits from getting real-time information directly in the field of view.”
Send me your Developer Programs News!
If you have news about your Developer Relations Program, send me an email about the news.

David Intersimone “David I”
Vice President of Developer Communities
Evans Data Corporation
davidi@evansdata.com
Blog: https://www.devrelate.com/blog/
Skype: davidi99
Twitter: @davidi99
LinkedIn: https://www.linkedin.com/in/davidi99/
by David I | Sep 30, 2016 | Developer News, Developer Programs News, Developer Relations, DevRelate |
In today’s interconnected world, companies in all industries need to publish APIs and cultivate a developer community to access and use them. To be competitive today, attracting and supporting developers is essential. The key to cultivating a vibrant developer community that uses your APIs and supports your platform is a good developer relations program. “Developer Programs and APIs in the News” is a series of news items from developer programs around the world.
Developer Programs and APIs in the News
Google – September 29, 2016 – Google Cloud Machine Learning: now open to all with new professional services and education programs. “Google Cloud Machine Learning is now publicly available in beta and can empower all businesses to easily train quality machine learning models at a faster rate. With its powerful distributed training capability, you can train models on terabytes of data within hours, instead of waiting for days.”
Four51 – September 29, 2016 – Four51 Launches OrderCloud.io, an Industry-First, API-Driven B2B eCommerce Platform for Developers. “Announced today the launch of OrderCloud.io, a headless eCommerce platform that is completely exposed via a RESTful API. The launch of OrderCloud.io builds on the rapid rise of the API Economy, as evidenced in 2016 by at least two API success stories: Twilio, an API-centric mobile messaging company, one of the most successful tech IPOs of the year, and Apigee, an API management company, which was recently acquired by Google for $625 million.”
Evans Data – September 29, 2016 – Machine Learning and Developer Programs – “Major manufacturers are racing with each other to provide tools and APIs to facilitate ML on their platforms. IBM has long been offering Watson APIs on their Blue Mix platform, while Microsoft has an entire Cortana development suite on Azure. Amazon provides ML APIs for AWS. HP has Haven on Demand. The list goes on and on.”
MasterCard – September 28, 2016 – Mastercard Accelerates the Pace of Commerce Innovation with Launch of Mastercard Developers. “This single gateway enables Mastercard partners to access a diverse range of Application Programming Interfaces (APIs) across payments, data and security. The platform also includes a ‘New and Experimental’ API category that enables partners to test new technologies and applications.”
Facebook, Amazon, Google, IBM, Microsoft – September 28, 2016 – Industry Leaders Establish Partnership on AI Best Practices. “Partnership on AI to benefit people and society. Amazon, DeepMind/Google, Facebook, IBM, and Microsoft today announced that they will create a non-profit organization that will work to advance public understanding of artificial intelligence technologies (AI) and formulate best practices on the challenges and opportunities within the field.”
IBM – September 28, 2016 – IBM Launches Watson-Based Project DataWorks – eWeek. “The new solution automates the deployment of all types of data on the IBM Cloud using machine learning and Apache Spark.”
Facebook – September 28, 2016 – Facebook Analytics for Apps Launches Cross-Platform Analytics (beta). “Analytics for Apps is introducing a beta that adds support for web measurement and cross-platform metrics. At Facebook, we believe in thinking about people, not devices and we know that in the course of completing a task, people are highly likely to switch between multiple platforms and devices. Since launching at F8 in 2015, over 800,000 unique apps have used the service.”
RStudio – September 27, 2016 – sparklyr — R interface for Apache Spark. “Over the past couple of years we’ve heard time and time again that people want a native dplyr interface to Spark, so we built one! sparklyr also provides interfaces to Spark’s distributed machine learning algorithms and much more.”
SoundCloud – September 23, 2016 – API Sign-up Changes. “Starting today, developers will need to fill out an application form to request access to our API. All new requests for an API key must go through the review process, where applications will be reviewed on a case by case basis, in line with our API Terms of Use.”
Google – September 22, 2016 – Google VR SDK graduates out of beta. “We are proud to announce that the Google VR SDK 1.0 with support for Daydream has graduated out of beta, and is now available on the Daydream developer site.”
Tableau – September 22, 2016 – Building the ISS Tracker Using JSON and Tableau JavaScript API. “A few weeks ago, I created a viz that tracks the position of the International Space Station using a live JSON feed and the Tableau JavaScript API. Building this visualization requires a bit of coding, HTML, Javascript, and AJAX, but the code is very short and very straightforward.”
Send me your Developer Programs News!
If you have news about your Developer Relations Program, send me an email about the news. Send to davidi@evansdata.com