Providing a Systems and Services Status Page and API for your Developers
When a developer’s app is built using one or more remote services and a problem occurs, users will start reporting a problem. Users will not necessarily know what is causing the problem. It could be issues with a cloud based service’s API, a cloud storage system or a bug in the software. How can your app know what the problem? Developer programs that provides services and APIs should also provide a live, frequently updated status page. Providing status APIs and pages allows the software, developers, partners, ISVs and even end users to track down problems. Ultimately the solution to any problem is the responsibility of the app developer (and company) regardless of where the fault is. Well designed and implemented developer programs should provide an API to check status and receive notifications for apps to fail-over, recover, fail gracefully and display problem information and solutions to users.
Developer System Status Pages
Here are a few developer program system status pages that I’ve found in my research and assessments. Some sites also provide APIs, feeds and subscriptions to program and API status information.
- Amazon AWS – https://status.aws.amazon.com/
- Apple – https://developer.apple.com/system-status/
- DocMagic status dashboard – https://www.docmagic.com/webservices/status/main.jsp
- DocuSign System Status – https://trust.docusign.com/en-us/system-status/
- DropBox – https://status.dropbox.com/
- eBay API Status – https://go.developer.ebay.com/api-status
- GitHub – https://status.github.com/
- Google G-Suite – https://www.google.com/appsstatus#hl=en&v=status
- Google Cloud – https://status.cloud.google.com/
- Kickbox
- Microsoft Azure – https://azure.microsoft.com/en-us/status/?v=17.23h
- Slack – https://status.slack.com/
- Stripe – https://status.stripe.com/
- Telesign – http://status.telesign.com/
- Twilio – https://status.twilio.com/
Status Page Hosting and API services
Altassian, for example, provides to customers a status page hosting service and API. You can find details of the developer service at https://www.statuspage.io/. Here is a list of some of the companies that use the hosting and API service:
- Box – https://status.box.com/
- Braintree (Paypal) – https://status.braintreepayments.com/
- CircleCi – https://status.circleci.com/
- Edmunds Developer – http://edmunds.statuspage.io/
- HubSpot – https://status.hubspot.com/
- Intuit – http://status.developer.intuit.com/
- KickBox – http://status.kickbox.io/
- KickStarter – https://status.kickstarter.com/
- KISSmetrics – https://kissmetrics.statuspage.io/
- Librato – https://status.librato.com/
- Reddit – http://www.redditstatus.com/
- SquareSpace – https://status.squarespace.com/
- Vimeo – http://www.vimeostatus.com/
3rd Party Status Check Sites
There are several 3rd party status check sites that monitor popular sites and provide an edit box to input a URL. You can use these services to see if another site/service is up or down. Some, like DownDetector, provide APIs (for a fee) to check on service status.
- Cloud Harmony – https://cloudharmony.com/
- Outage Report – http://outage.report/
- Downdetector – http://downdetector.com/
- Currently Down – http://currentlydown.com/
- Is It Down Right Now? – http://www.isitdownrightnow.com/
- Website Planet – https://www.websiteplanet.com/
Do you provide a service status page and status API as part of your developer program?
If you have your developer service status and API, send me an email with additional information and the links to the status page and API.
David Intersimone “David I”
Vice President of Developer Communities
Evans Data Corporation
davidi@evansdata.com
Blog: https://www.devrelate.com/blog/
Skype: davidi99
Twitter: @davidi99
LinkedIn: https://www.linkedin.com/in/davidi99/
