Providing a Systems and Services Status Page and API for your Developers

When a developer’s app is built using one or more remote services and a problem occurs, users will start reporting a problem. Users will not necessarily know what is causing the problem. It could be issues with a cloud based service’s API, a cloud storage system or a bug in the software. How can your app know what the problem? Developer programs that provides services and APIs should also provide a live, frequently updated status page.  Providing status APIs and pages allows the software, developers, partners, ISVs and even end users to track down problems. Ultimately the solution to any problem is the responsibility of the app developer (and company) regardless of where the fault is. Well designed and implemented developer programs should provide an API to check status and receive notifications for apps to fail-over, recover, fail gracefully and display problem information and solutions to users.


Developer System Status Pages

Here are a few developer program system status pages that I’ve found in my research and assessments. Some sites also provide APIs, feeds and subscriptions to program and API status information.

Status Page Hosting and API services

Altassian, for example, provides to customers a status page hosting service and API. You can find details of the developer service at Here is a list of some of the companies that use the hosting and API service:


3rd Party Status Check Sites

There are several 3rd party status check sites that monitor popular sites and provide an edit box to input a URL. You can use these services to see if another site/service is up or down. Some, like DownDetector, provide APIs (for a fee) to check on service status.


Do you provide a service status page and status API as part of your developer program?

If you have your developer service status and API, send me an email with additional information and the links to the status page and API.

David I Facebook Avatar

David Intersimone “David I”
Vice President of Developer Communities
Evans Data Corporation
Skype: davidi99
Twitter: @davidi99





Running a DevRel Program in the Cloud

During my Evans Data Developer Relations Conference 2016 technical session, “Best Practices for a World Class Developer Relations Program”, I presented a slide that was titled “DevRel Program in the Cloud”. The ideas on the slide included the cloud based resources (many that are free) that could be used to run a “virtual” developer relations program using readily available services. Here is the list, with links, for the services I talked about during that portion of my presentation.

DevRel Program in the Cloud

  • Content Sharing/Storage – You can place your white papers, articles, blog posts and other files on many different sharing sites including: Google Drive, Dropbox, Box, etc. Check out the article “Free Cloud Storage” on
  • Videos – Every company can have a YouTube channel and most do. You can organize your videos into playlists, track subscribers, watch times, and more. Facebook also allows video uploads and streaming.
  • Webinars – There are many ways to give live video presentations and webinars. Here are a few of many: FaceBook Live, YouTube Live,, Skype Group Video and Twitch for Developers.
  • Feeds – to track developer news, articles, competitors and more – there are many RSS feed readers and systems available including: Feedly and InoReader. There are many others.
  • Questions & Answers – StackOverflow is the one you want to definitely use for developers. StackOverflow is the first place most developers go to ask questions and find answers. Remember to use tags appropriate to your company, brand, products and services.
  • Feature requests – Wantoo, Userback just to name two free and fee services. You should also check out Uservoice. There are many others you can try.
  • Code Sample repositories – Here are the “big four” if you need version control for your code samples (see content sharing/storage above if you just need to put files up for download) – GitHub, SourceForge, BitBucket, CodeProject.
  • Event Calendar – TeamUp and Google Calendar just to name two. Also check out Bitrix24.
  • Social Marketing Sites – create your own pages, groups and more – the top four to definitely use include LinkedIN, Twitter, Facebook, Google+.
  • Social Marketing Tools – Buffer and Hootsuite have free service levels.
  • Newsgroups – Google Groups, Tumblr, Google+, Reddit (Note: when your Reddit account is more than 30 days old and you have acquired a small amount of positive karma, you can create a subreddit of your own)
  • Finding content about your company, products, services – Google Alerts
  • Meetings/UserGroups – – find like minded developers and visit with them or create your own meetups, schedule meetings and go meet with developers.

What cloud based services do you use for your DevRel program?

DevRel Program in the Cloud davidi_tiedye_sm_180x180 David I in Polo colored

There are so many cloud based services that can help you run your Developer Relations program. I have only quickly scratched the surface about what is possible. Send me an email and let me know what cloud based services work for your Developer Relations program.

PS: Check out my recent blog post about the tools and services I use for developer evangelism.